Questions dental teams ask.

• Will it change anything in my practice software?

  No. It reads your practice software and never changes a patient record, appointment, ledger entry or chart note, so uninstalling leaves your records exactly as they were. Anything it drafts, a person reviews and pastes in.

• Which software does it work with?

  Right now, the platform is integrated with Open Dental for our beta. We plan to add additional PMS integrations quickly, so stay tuned.

• How is patient data protected?

  We sign a Business Associate Agreement with your practice before anyone connects to your data. Every Digital Lucency database on your server is AES-256 encrypted from the moment it's created, and the office can't be activated otherwise. Workstations hold no patient database, and updates are signed and verified. We have signed BAAs with our AI providers.

• Is it always right?

  Even frontier models can make mistakes. Great care has been taken to keep the assistant honest and accurate, but all vital information should be verified before making clinical and financial decisions.

• Do patients talk to it?

  No. It's an assistant for your team. It can't browse the internet, email or text anyone.

• Does it diagnose or prescribe?

  No. It searches and finds the data in your database, with quick searches and smart summaries, but all diagnosis, treatment, prescribing and dosing stay with your clinicians.

• Who can see practice finances?

  Everyone signs in with their own login. Full practice finances are limited to admin users.

• Will it keep getting better?

  Yes. We keep improving it with the latest models from frontier AI labs, and each update goes through thorough testing before it reaches your office.